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Industries · SaaS

Embed intelligence across your product and GTM.

From support to internal copilots to go-to-market, Linkt deploys agents that fit your product, your data, and your team — and ship to production fast.

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Use cases

Where Linkt goes to work in SaaS.

Agents grounded in your real product and systems, deployed in weeks, not a year-long project.

Customer support automation

Resolve tickets end to end, grounded in your docs and product, with humans on the edge cases.

Internal copilots

Give every team instant answers from your knowledge base, code, and systems.

Onboarding & documentation

Turn product knowledge into guided onboarding and always-current docs.

Sales & GTM agents

Research accounts, draft outreach, and keep pipeline moving while reps focus on closing.

Churn & health signals

Detect at-risk accounts from usage and support signals before they lapse.

Product analytics

Answer product and usage questions in plain language across your data.

In practice

Why this is harder than it looks.

Your engineers are not short of ideas.

They are short of quarters. Every AI feature on the roadmap competes with the core product for the same small number of senior people, which is why so many of them stay on the roadmap. Forward deployment adds capacity that already knows how to ship this particular kind of thing.

Grounded in your product, or it embarrasses you.

An assistant in your own product that answers from general knowledge will eventually describe a feature you do not have to a customer who is paying you. Answers come from your real documentation and systems, and cite them.

The signals are already in your data.

Accounts rarely churn without warning — the warning is spread across usage patterns, support tone and unanswered questions, none of which anyone has time to read together. Running across all of it continuously is how a renewal conversation happens early enough to matter.

Weeks, because that is the only speed that fits.

A year-long AI programme in a SaaS company is a plan to ship into a product that no longer exists. Deployments are scoped so something real is in production within weeks and improves from there.

Built for SaaS

Ships at the speed you do.

In production in weeks

Forward-deployed engineers integrate with your stack — not a year-long project.

Secure by default

Scoped access and audit trails keep customer data protected.

Grounded in your product

Agents answer from your real docs and systems, not generic guesses.

How we deploy

Embedded, in production, in weeks.

The same three moves on every engagement, whatever the workload.

01

Embed

Forward-deployed engineers sit with your team to learn the real workflows, constraints, and definitions of done.

02

Deploy

We stand up intelligence around your systems — scoped, secured, and shaped to your operation from the first build.

03

Compound

What ships keeps improving and stays yours, so the value accrues to your organization over time — not the vendor.

Questions

SaaS, answered.

Do you build into our product or alongside it?

Both happen. Customer-facing capability goes into your product; internal copilots and GTM agents sit alongside it. Which comes first is usually decided by where the pain is loudest.

How do you work with our engineering team?

Next to them. Our engineers embed, work inside your conventions and your repo, and hand over something your team can own — not a black box with a support contract.

What about our customers' data?

Scoped access and audit trails apply to it exactly as they do to your own, and it does not become training material for anyone else's product.